Mediation2026-03-17T15:44:35+10:00
1. Mediation

Mediation

Strategic mediation focused on practical, negotiated outcomes

Mediation

Strategic mediation focused on practical, negotiated outcomes

Mediation

Strategic mediation focused on practical, negotiated outcomes

Mediation

Mediation is a practical and cost-effective way to resolve disputes while allowing parties to retain control over the outcome. It is a effective tool in the dispute resolution tool box.

It provides a confidential forum to explore solutions without the time, expense and uncertainty of litigation.

At Paxton-Hall Lawyers, we prepare and represent clients in mediation with a clear strategy focused on achieving commercially sensible and durable resolutions.

We work closely with clients to clarify objectives, assess risk, define settlement parameters and present their position effectively. Where agreement is reached, we ensure the terms are properly documented and enforceable.

If mediation does not resolve the dispute, we provide seamless continuity of representation through litigation.

Our mediation service is headed up by our special counsel, Arlette MacManus. Arlette facilitates mediations across a broad range of matters, including commercial and shareholder disputes, insolvency and debt recovery, contractual and Australian Consumer Law claims, estate and succession disputes, property and tenancy matters, employment issues and not-for-profit governance disputes. We also assist in sensitive matters where early and confidential resolution is critical.

Arlette MacManus – Special Counsel

Legal Experience:
  • Barrister with over 25 years’ experience
  • Civil Magistrate-3 years
  • Mediator Qualifications:
    • MDRAS National Accredited Mediator – 2025
    • Centre for Effective Dispute Resolution, United Kingdom – 2013
    • Commercial Mediation Accreditation Program, Stellenbosch University Business School, South Africa – 2013
  • Member of Queensland Law Society
  • Member of Resolution Institute
Key Skills and Competencies:
  • Estate Disputes-disputes between parties with competing interests
  • Neighbourhood disputes
  • Civil and consumer disputes including contractual disputes, body corporate matters
  • Workplace disputes-between employers and employees or among colleagues
  • Retail Leasing Expertise
  • Residential Tenancy Disputes
  • Commercial Tenancy Disputes
Over 12 years Mediation Expertise:
  • Conducted mediation sessions across a wide range of civil, family and commercial disputes, facilitating resolution between parties with professionalism, impartiality, and a strong commitment to achieving sustainable agreements.

  • Applied advanced dispute resolution techniques to encourage open communication, identify underlying interests, and guide parties towards mutually acceptable agreements that address both legal and relational concerns.
  • Managed negotiation processes with exceptional sensitivity and tact, skilfully balancing complex power dynamics to ensure equitable and just outcomes that fully respect the diverse needs and legal rights of all stakeholders involved.

  • Facilitated constructive dialogue in complex and often high stakes matters, including contractual disputes, family law conflicts, and commercial disagreements requiring nuanced understanding, patience and skilled mediation.

  • Drafted mediation agreements and settlement terms with meticulous attention to detail, ensuring clarity, enforceability, in strict compliance with legal standards while effectively protecting client interests and minimising future disputes.

  • Maintained absolute confidentiality and neutrality throughout proceedings, upholding rigorous ethical standards and fostering mutual trust among disputants to facilitate candid, respectful, and productive discussions.

  • Provided advisory support parties on procedural options and alternative dispute resolution pathways, strategically designed to complement mitigation strategies and enhance dispute resolution effectiveness and client satisfaction.

  • Engaged in rigorous professional development activities to remain thoroughly current with evolving mediation practices, emerging legislative frameworks, and innovative conflict resolution methodologies within a dynamic legal landscape.

Your expert in Mediation

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